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Hospitality From the Ground Up: Why Firsthand Industry Experience Sets MIAHM Apart

Why our team’s foundation in hotel operations makes all the difference.

At MIA Hospitality Management (MIAHM), hospitality isn’t just business — it’s personal. Our CEO and executive team began their careers as hourly hotel associates, from front desk operations to food and beverage service. This unique foundation gives us the ability to understand every facet of hotel operations from the same perspective as our associates and guests.

We know firsthand the challenges of check-in rushes, housekeeping logistics, banquet service, and guest expectations. That insight, combined with decades of leadership experience, allows us to anticipate challenges, build stronger teams, and elevate guest satisfaction at every touchpoint.

What sets MIAHM apart is our ability to blend this operational knowledge with an owner’s perspective. This balance allows us to maximize asset value, improve profitability, and drive long-term growth while still keeping guest experience and associate success at the center.

We don’t just manage hotels; we understand them from the ground up. And that’s why MIAHM is uniquely positioned to deliver outstanding results for owners, associates, and guests alike.

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Leadership, Lessons & Headlines

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